Real-time Analytics
Metrics and performance data for Amazon Connect Screen Pop
Timeframe:
Advanced Analytics
Monthly Growth
Percentage change in user base over the last 30 days compared to previous period
Category Ranking
Current position ranking within the extension category compared to competitors
Install Velocity
Average number of new installations per week based on recent growth trends
Performance Score
Composite score based on rating, review engagement, and user adoption metrics
Version Analytics
Update frequency pattern and time since last version release
Performance Trends
Analytics data over time for Amazon Connect Screen Pop
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About This Extension
Amazon Connect Contact Control Panel (CCP) Screen Pop
Screen Pop for Amazon Connect. Brought to you by Purple Network.
Boost inbound call productivity by automatically screen pop to any CRM or web apps. Works with default Amazon Connect CCP.
How to use?
1 From Chrome, navigate to Settings > Extensions > Amazon Connect Screen Pop > click on Extension options (at the bottom).
2 Configure the Screen Pop URL with parameters.
3 Login to Amazon Connect CCP.
Screenshots
1 of 1
Technical Information
- Size
- 27.41KiB
- Languages
- 1 supported
- Extension ID
- nalmhjebamei...
Version History
1.0
Current Version
Latest
02/15/2023
1.-1
Previous Version
01/16/2023
1.-2
Older Version
12/17/2022
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